Where do you ship?

We ship most places in North America for FREE, though there may be extra charges for remote locations. For an additional charge, we can deliver to most international locations, shipping will be calculated at checkout. 

How long does an order take to arrive?

Standard North American shipping takes about 5 to 7 business days during the regular season. In December and June, shipping times may take longer. International shipping can take longer. Local shipping can be facilitated within days of placing your order.

How can I track my order?

Orders will be shipped via Fedex, DHL and UPS, we will email you a tracking number once your order has been shipped. You can check your order by visiting our Tracking Order page.

What do I do if I don’t receive my order?

We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll look into it. If it was shipped, please check your tracking number to see where your order is. If that doesn’t help you locate it, then reach out to us. 

Can I modify my shipping address?

If you need to modify your shipping or delivery information after your order has been placed, please contact us as soon as possible. Shipping information, including delivery address, cannot be modified once the order has already been shipped. 

What if I refuse a shipment because I changed my mind?

If you decide to refuse any shipments from Bohemia Marrakech, you will be responsible for the original shipping charges to you, any duties, taxes, and brokerage fees that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Bohemia Marrakech. This amount will be subtracted from your purchase refund. 

Import Duty & Fees?

If your order requires payment of import duties and fees, you will be responsible for paying those fees.

Are there any delivery restrictions? 

Due to Covid restrictions, delivery is only available for these countries outside of Canada and the US:

Albania

Argentina

Austria

Belgium

Bermuda

Bolivia

Bosnia and Herzegovina

Brunei

Cayman Islands

Chile

Colombia

Cyprus

Denmark

Dominica

Ecuador

Estonia

Finland

French Polynesia

Greece

Guadelupe

Guyana

Haiti

Honduras

Latvia

Luxembourg

Macedonia

Maldives

Malta

Moldova

Myanmar

Nicaragua

Norway

Panama

Peru

Philippines

Poland

Portugal

St. Lucia

Serbia

South Africa

Spain

Sri Lanka

St. Vincent

Suriname

Sweden

Switzerland

Turkey

The British Virgin Islands